Customer Grievance Redressal Policy


Introduction


Pdrs Multitrade Private Limited, a company incorporated under the Companies Act 2013, having its registered office at Brajanagar Main Road, Lochapada Road, Down Dhobanala Bridge, Brahmapur, Odisha-760001, (hereinafter referred to as “PDRS”) provides Recharge and Utility Bill Payment services.
PDRS facilitate it's customers to pay Utility Bill, do Mobile and DTH recharges, and other utility services, through its "Tradgo" Application. Being a service oriented financial services company, satisfaction of the Customers using Tradgo App, is of prime importance of PDRS to maintain a lasting relationship, and to encourage Customers to transact digitally in a safe and secured way.



Grievance RedressalOfficer:


The Grievance / Complain Redressal Officer desk servesas a dedicated point of contact for customers who encounter issues or grievances with any aspect of our services.


Email: support@pdrs.online
Phone: +91 90543 65450
Address:

Pdrs Multitrade Private Limited,
316,Trade Square, Near Parishkar Flat, Khokhra Ahmedabad Gujarat-380008